Here are answers to the most common questions about Plux.

General

Q: Is Plux free to use?

A: Yes, Plux offers a free plan with basic features. You can upgrade at any time for more channels, team members, and advanced tools. See Plans and Feature Comparison.

Q: Which social media platforms does Plux support?

A: Plux supports Facebook, Instagram, X (Twitter), LinkedIn, TikTok, Telegram, Bluesky, Threads, Mastodon, Tumblr, Google Business, Reddit, WordPress, and Blogger. See the Social Media Accounts section for setup guides.

Q: Can I try Plux before purchasing a plan?

A: Absolutely. Sign up for the free plan to explore the platform. You can upgrade later if you need more features.

Accounts and Channels

Q: How many social media accounts can I connect?

A: The number of accounts depends on your plan. The free plan includes a limited number of channels, while higher plans allow more. Check the Pricing page for details.

Q: My account connection keeps failing. What should I do?

A: See Connection Errors and Solutions for step-by-step troubleshooting.

Posts and Scheduling

Q: Can I schedule posts for multiple platforms at once?

A: Yes. When creating a post, select multiple channels and the same post will be published to all of them. You can also customize content per platform.

Q: What happens if a scheduled post fails?

A: You will receive a notification. The post will be marked as "Failed" and you can view the error details and retry. See Why Did My Post Fail?.

Billing

Q: Can I cancel my subscription at any time?

A: Yes. You can cancel from Settings → Subscription. You will retain access until the end of your current billing period.

Q: Do you offer refunds?

A: Please refer to our Terms of Service or contact support for refund inquiries.

Still Have Questions?

Browse the full Knowledge Base or create a support ticket for personalized help.