Terms of Service | Service Conditions and User Agreement

1. Parties

These Terms of Service ("Agreement") are entered into between Plux.com.tr ("Platform", "Plux") and the natural or legal person using the Platform ("User", "you").

Platform owner:
Nova Haberleşme Ltd. Şti.

Your use of the Service is also governed by our Privacy Policy, which explains how we process personal data, including data obtained from connected social media accounts.

2. Description of the Service

Plux is a digital service that enables users to plan, automatically publish, and manage content across multiple social media platforms and publishing destinations, including: Facebook, Instagram, X (Twitter), LinkedIn, TikTok, Threads, YouTube, Pinterest, Google Business Profile, Telegram, Reddit, Mastodon, WordPress, Blogger, Tumblr, Bluesky, RSS Feeds.

3. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction.
You must have authority to bind yourself or the organisation you represent.
You must provide accurate registration information and keep it up to date.

4. Acceptable Use

Use the Platform only for lawful purposes and in compliance with this Agreement.
Spam, misleading content, illegal publications, hate speech, harassment, and malware distribution are prohibited.
You are solely responsible for compliance with the terms, policies, and community rules of every connected social network, including Facebook, Instagram, Meta products, X, LinkedIn, TikTok, Threads, YouTube, Pinterest, Google Business Profile, Telegram, Reddit, Mastodon, WordPress, Blogger, Tumblr, Bluesky, and any other platform you connect.
You must not use Plux to scrape, reverse engineer, or abuse third-party APIs beyond authorised use.
You must not attempt to circumvent platform rate limits, posting caps, or security controls.

5. Third-Party Platforms and APIs

Plux integrates with third-party social networks and publishing platforms through their official APIs or authorised connection methods. Those platforms are not operated by Plux.

Plux does not control and is not responsible for outages, policy changes, API deprecations, account restrictions, or content removals imposed by third-party platforms.
When you connect an account, you authorize Plux to access and process data from that platform as described in our Privacy Policy and only to provide the Service.
You must comply with each platform's developer terms, branding requirements, and content rules.
For TikTok integrations, you acknowledge that publishing features may be subject to TikTok audit status, posting limits, privacy options returned by TikTok, and TikTok's Music Usage Confirmation and Branded Content policies where applicable.
For YouTube integrations, you agree to the YouTube Terms of Service and Google Privacy Policy.

6. User Content and License

You retain ownership of content you submit through the Service ("User Content"). You are solely responsible for User Content and for ensuring you have all rights necessary to publish it.

By submitting, scheduling, or publishing User Content through Plux, you grant Plux a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, transmit, and display User Content solely as necessary to operate the Service, including publishing to connected social networks on your instructions.

Plux may modify formatting or metadata where required by a destination platform's technical requirements. We do not claim ownership of your User Content.

7. Account Security

You are responsible for keeping account credentials and connected social authorizations confidential.
Notify us promptly of any unauthorized access to your Plux account.
Plux cannot be held liable for unauthorized access resulting from your failure to protect credentials or from compromises of third-party platforms.

8. Service Availability

Plux provides the Service on an "as is" and "as available" basis.
Uninterrupted or error-free operation is not guaranteed.
Maintenance, updates, or API changes by third parties may cause temporary disruptions.

9. Fees, Subscriptions, and Billing

Services may be offered on a subscription or usage-based basis. Monthly and annual plans may renew automatically unless cancelled before the renewal date.
By starting a paid subscription, you authorize Plux and its payment processors to charge the applicable subscription fee on a recurring basis until you cancel.
We send a renewal reminder email approximately 3 days before an upcoming subscription charge when auto-renewal applies.
You may cancel a recurring subscription at any time from Billing in your account dashboard (Cancel recurring) or by emailing [email protected].
Cancellation stops future renewal charges. Access generally continues until the end of the current paid billing period.
Prices may change with prior notice where required by law or contract.
Refund and cancellation rules are set out in our Refund & Cancellation Policy.

10. Copyright and Infringement

Plux respects intellectual property rights. If you believe content processed through the Service infringes your rights, contact us at [email protected] with:

Identification of the copyrighted work
Identification of the material claimed to be infringing
Your contact information and a statement of good faith belief
A statement of accuracy and authority to act on behalf of the rights holder

We may remove content or suspend accounts that repeatedly infringe third-party rights or violate platform rules.

11. Disclaimer of Liability

Plux is not liable for consequences of API changes, account suspensions, or policy enforcement by social media platforms.
Plux is not responsible for content performance (reach, engagement, conversions, or revenue).
To the maximum extent permitted by law, Plux is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

12. Account Suspension and Termination

We may suspend or terminate access if you:

Violate this Agreement or applicable law
Engage in spam, abuse, fraud, or system manipulation
Publish illegal content or infringe third-party rights
Create risk or harm to Plux, other users, or connected platforms

You may cancel your account or recurring subscription at any time from your account settings (Billing) or by contacting [email protected]. Upon termination, your right to use the Service ceases at the end of the applicable paid period unless otherwise stated; data handling is described in our Privacy Policy.

13. Intellectual Property

Platform software, branding, and documentation are owned by Nova Haberleşme Ltd. Şti.
No licence is granted to copy, modify, or reverse engineer the Platform except as permitted by law.
User Content remains your responsibility.

14. Governing Law and Disputes

The laws of the Republic of Türkiye apply.
Competent courts: Kayseri Courts and Enforcement Offices.

15. Changes to These Terms

We may revise these Terms from time to time. Material changes will be posted on this page. Continued use after changes take effect constitutes acceptance.

16. Contact

Questions about these Terms: [email protected]

Terms of Service | Service Conditions and User Agreement - Plux